Contact Us
Have questions or need support? Our team is here to help. Get in touch with us through any of these channels.
Email Support
Send us an email and we'll respond within 24 hours
support@pdfilio.com
Live Chat
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Available 24/7
Support Ticket
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Frequently Asked Questions
How long are my files stored?+
All files are automatically deleted after 1 hour of processing. We do not retain any files on our servers.
Is PDFilio secure?+
Yes, PDFilio uses military-grade 256-bit AES encryption to protect your files. We are GDPR compliant and do not share data with third parties.
Do I need to create an account?+
No, PDFilio is completely free and does not require registration. You can start using our tools immediately.
What file formats do you support?+
We support PDF, Word, Excel, PowerPoint, JPG, PNG, HTML, and many other formats. Check our tools page for complete list.
Can I use PDFilio offline?+
PDFilio is a web-based service and requires an internet connection. However, we offer a Chrome Extension for enhanced functionality.
Is there a file size limit?+
Free users can process files up to 50MB. Premium users can process files up to 500MB. Contact support for enterprise plans.
Live Chat Support
Click the chat icon in the bottom right corner to start a live conversation with our support team. Available 24/7.
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